Our goal is to provide a product and service that will keep you and your company as a long term customer. Please take a moment to read the following so there are no misunderstandings. We strive to make all information accurate but are not responsible for incorrect website information, errors, or omissions. Please provide printer model information to us with your order at time of purchase. If a mistake is made, we will make it right as quickly as we can. Exchange only on purchases within 30 days unless otherwise written (original packaging is required). 25% restocking fee plus shipping on approved returns. No refunds on special orders (non stocked item). MaXXimaging is not responsible for delays caused by shippers, distributors, and acts of God. 2% monthly charge added to all overdue invoices plus collection and attorney fees on invoices 30 days or more past due. $39 fee applied to all insufficient or returned checks. |